bdzl Privacy Policy

bdzl ("we", "us", or "the platform") is an online entertainment service operated for players in Bangladesh. We believe that keeping your personal information secure is a fundamental responsibility. This privacy policy tells you — what types of information we collect, why we collect it, how we use it, and what your rights are.

By registering or logging in to bdzl and using our services, you are considered to have given your consent to the terms of this privacy policy. If you have any questions, please contact us at [email protected].

Section 01

What Information We Collect

bdzl collects several categories of information. This information comes from three main sources — information you provide directly, information collected automatically, and information received through third parties.

1.1 Information You Provide Directly

During registration or account management, you provide the following information:

• Full name and date of birth (to verify age — confirm 21+)
• Email address and contact details
• Payment information (bKash number, Nagad number, bank account details)
• Identity verification documents (copy of national ID or passport where applicable)
• Profile photo or additional information you voluntarily provide

1.2 Automatically Collected Information

When you use our platform, certain information is recorded automatically:

• IP address and device identifiers
• Browser type, operating system, and language preferences
• Login time, session duration, and usage patterns
• Game selection and betting history
• Information collected through cookies and similar tracking technologies

1.3 Information Received from Third Parties

For identity verification or fraud prevention purposes, we may also collect information from trusted third parties. In such cases, we comply with all applicable regulations.

Section 02

How We Use Information

bdzl uses collected information only for specific and legitimate purposes. The table below summarises the main purposes for which we use your information:

Section 03

Cookies and Tracking Technologies

bdzl uses cookies and similar technologies on its platform. Cookies are small data files stored in your browser that help improve your experience with the service.

3.1 Types of Cookies We Use

• Essential Cookies: To maintain login sessions and ensure security. Without these, the platform cannot function properly.
• Functional Cookies: To remember your preferences such as language, theme, and game filters.
• Analytics Cookies: To analyse site usage and improve the service. This information is collected in aggregate form and is not personally identifiable.

3.2 Cookie Controls

You can disable cookies at any time by changing your browser settings. Please note that disabling essential cookies may affect some core functions of the platform.

Section 04

Information Sharing with Third Parties

bdzl never sells your personal information or transfers it to third parties for commercial purposes. Only the necessary information may be shared in the specific circumstances below:

• Payment Processors: Necessary information is shared with bKash, Nagad, Rocket, Upay, and banking partners to complete transactions.
• Identity Verification Services: With trusted verification providers as part of the KYC process.
• Technology Service Providers: For server hosting, cloud storage, and cybersecurity services, who operate under strict confidentiality agreements.
• Legal Obligations: To comply with court orders, government requests, or applicable legal requirements.
• Game Providers: Providers such as Pragmatic Play, Evolution Gaming, and Spribe operate games on their own servers; betting data may flow through their systems but personal identity information does not.

Any information sharing with third parties is governed by the principle of minimum necessity — meaning only the information required to complete the task is provided.

Section 05

Data Storage and Security

bdzl takes industry-standard technical and organisational measures to keep your information secure.

5.1 Technical Safeguards

• SSL encryption — all data transmission takes place through encrypted channels
• Encryption of sensitive data stored in databases
• Secure password hashing and two-factor authentication support
• Regular security audits and vulnerability testing
• Firewall and intrusion detection systems

5.2 Organisational Measures

• Only authorised personnel have access to the information they need
• All staff operate under confidentiality agreements
• Regular security training and awareness programmes

5.3 Data Retention Period

We retain your information for as long as your account is active. Even after an account is closed or deleted, certain records may be kept for a defined period to meet legal and regulatory obligations. Once that period has passed, the data is securely deleted or anonymised.

Section 06

Your Rights and Controls

You have the following rights regarding your personal information held by bdzl:

• Right to Access: You can request to know what information we hold about you.
• Right to Rectification: You can request a correction if any of your information is inaccurate.
• Right to Erasure: In certain circumstances you can request that your information be deleted, though this may not be fully possible where legal obligations apply.
• Right to Restrict Processing: You can object to your information being processed for specific purposes.
• Right to Portability: You can request a copy of your information in a structured, machine-readable format.
• Right to Withdraw Consent: Any permission granted on the basis of consent can be withdrawn at any time.

To exercise any of the above rights, email us at [email protected]. We generally aim to respond to your request within 30 working days.

Section 07

Protection of Minors

bdzl strictly refrains from providing services to anyone under the age of 21 (for 21+ only). We do not knowingly collect personal information from any minor.

Age verification is mandatory at the time of registration. If we have reason to believe that a minor's information has entered our system, we will immediately close that account and delete the relevant information.

If you believe a minor has registered on our platform, please contact us at [email protected].

Section 08

International Data Transfers

bdzl may use servers or services located outside Bangladesh. In such cases, your information may be processed in another country.

Wherever your information is processed, we ensure that appropriate safeguards are in place. All data transfers are completed through encrypted connections and are governed by our privacy standards.

Section 09

Third-Party Services

The bdzl platform includes games from various game providers including Evolution Gaming, Pragmatic Play, and Spribe. These organisations have their own privacy policies which are outside our control. We recommend that you review their privacy policies.

bdzl is only responsible for information collected on its own platform. We do not take responsibility for how your information is used on third-party platforms or services.

Section 10

Changes to This Policy

bdzl reserves the right to update this privacy policy from time to time. If any significant changes are made, we will notify you in the following ways:

• An updated version will be published on this page and the "Last Updated" date will be changed.
• For significant changes, a notification may be sent to your registered email address.
• A notice may be displayed when you access the platform.

If you continue to use the platform after a new policy is published, you will be considered to have given your consent to the updated policy. We recommend that you visit this page regularly.

Section 11

Contact Us

If you have any questions, comments, or concerns about this privacy policy, please contact us:

Our privacy team makes every effort to reply to your email on working days. For urgent matters, contact us directly via live chat.